Reset a Forgotten Password
You will use your full Roane State email address (i.e. smith@roanestate.edu) when logging into Roane State systems.
Forgot Password: If you already know your Roane State email, you can attempt a password reset by clicking Forgot Password.
Passwords must be composed of a minimum of fourteen (14) characters. For employees, complexity will be required.
Forgot Email/Username: If you do NOT know your Roane State email, you can look it up by clicking Email/Username Lookup.
Change Password: If you just need to change your current password, you can change it by first logging into your Microsoft account here.
If you know your username and password but you are experiencing issues with MFA (multi-factor authentication), please call 865-354-3000 ext. 4357 (HELP) during regular business hours. Issues with MFA require a phone call for verification purposes.
If you have issues accessing the pages above, please submit a Ticket.
You may also call 865-354-3000 ext. 4357 (HELP) during regular business hours.